Öz-İş company, which has a wide product portfolio, has gained a very successful momentum in the production of automotive interior spare parts, especially door panels. Mustafa Öz, General Manager of Öz-İş brand, which has an ambitious product range, talked about his company’s future plans and export activities to Automotive Exports magazine. You have been in the automotive industry since 1969. Can you tell us about the story of your brand? Our company was founded by İlhan Öz in 1969 as a family company. As the second generation, we expanded the domestic and international activities of the company.
Can you tell us about your fields of activity?
Our product ranges are automotive interior spare parts such as door panels, dashboard, sunvisors, seat covers, headliner, floor carpets, trunk carpets, fabrics and upholstery products. Our main activity area is automotive interior spare parts.
How do you work differently from your competitors to increase customer satisfaction?
Our customers voice is important for us. We carefully listen their feedbacks and take action on product research and improvement.
Do you have different goals in your industry in the coming years?
Our goal is 100 percent customer satisfaction on before and after sales. Our target is to grow up 20 percent every upcoming year as financially and production.
How are you affected by the increasing export activities in the automotive sector? Does this momentum gained in recent years reflect on your exports? What are the regions you export to?
More than 25 European countries and United States are our main export markets. Especially high raw materials costs, our research and production team started to work on it to make lower raw material costs. Interior body components that we are currently focused to improve our product range.